However, ****** critical comments, personal attacks, and other violations of our commenting rules are not permitted. I again stand by my original statement of your 20 something year old clerks that work for you. I contracted with Bring a Trailer, and not their third party. Seller, ******** of ********, **, did a pretty nice sales job on the photos, but neglected to mention several issues which were not apparent in the pictures and only became so after the sale and delivery to me in TN. I advertised my car at a 3rd party classified website. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. Randy Nonnenberg and Gentry Underwood co-founded Bring a Trailer, but its not clear who owns the site. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. Eventually the truck will have to be delivered. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I was in contract with Bring a Trailer. We select the most interesting and work with the seller to compile a thorough listing for the vehicle. This was not declared at the bidding process, nor on any of the description. 14 complaints closed in the last 12 months. BBB Business Profiles are subject to change at any time. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Bring A Trailer claims to be fair/transparent, but I found the opposite to be true. Again this is not addressing the issue. No BaT representative acted on my behalf or moderate the comments. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. Sincerely,*************************. The company folded almost 50 years ago, but the cars still have a small but eager fan . The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. Auctions. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. BAT and the seller, '********' should be responsible for that outlay. I spoke to the driver, but it was like speaking to a brick wall. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. I look forward to the BaT email every morning, and have bought an NSX . I would not utilize this business for that reason. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. Submitting a response indicates a willingness to work with customers to make things right. The car arrived and there are many things broken on it. Not in any way attacking the person or seller or making rude comments. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. Without an explanation it was impossible for me to move forward. Buyers pay a 5% fee to Bring a Trailer on top of the sales price, with a minimum of $250 and a maximum of $5,000. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. It appears I dodged a bullet. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. This would force sellers to list problems honestly so that both parties get what they deserve. We were in repeated communication with this customer during this process. My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. They respond with a generic response that it may take up to 45 days. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. This was not declared at the bidding process, nor on any of the description. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We value your privacy. ALL my observations were very correct and did not offend at all. After all, it's THEIR car. These are the user's that flagged my comments.Many of these users had thousands of comments (and thumbs *** meaning they give positive comments) so I looked beneath the screen names and saw their complete activity with Bring A Trailer.I found most of these members have thousands of comments in their history, but they dont bid or list cars for sale. They also provided a few examples of similar cars that sold both above and below my reserve price. I have been charged $1250. I've had 2 auctions that both were unpaid and they did nothing. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. Our content is intended to be used for general information purposes only. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. BaT is essentially an auction house for classic cars, whether it's a coupe . When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. BAT removes comments and CENSORSHIPS their auctions. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. This tells me they are a scam! If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. The buyers duke it out amongst themselves. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. (opinions to this review) Misleading Information. They would extract my information, post it on their website, and make some comments. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It is standard procedure onBAT not to claim number matching anymore. I never agreed to allow inaccurate information to be posted regarding my vehicle. The auction process starts with sellers submitting their cars through the website. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. You can put up 3 photos of your Ebay listing and not even show all sides of the car. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. Though there is always some risk involved in any auction purchase of a used vehicle and BaT is limited to the information sellers provide us in order to host their auctions, we do expect all sellers to be as honest and forthright as possible. BBB Business Profiles may not be reproduced for sales or promotional purposes. Enjoy reading our tips and recommendations. BaT History (1 entry) This Listing. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. No response from Henry after that. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. It is so plain to see it is ridiculous. Most discussed Bring A Trailer Media complaints. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. **** charged $99.November 15: Auction went live (why did it take so long? Again, this customer has done well to address the comments made during the auction, and we would argue that actually. Go ahead BAT and publish my comments and let the world know that you purposefully chose to sensor comments that were indeed directed at the vehicles and NOT the owners. I was supposed to be given 24 hours notice. Absolutely zero starts customer service! BAT NEVER does anything wrong as evidenced by their comments. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. Answer this question.. I tried to post a comment questioning this and B and T would not post it. But the seller refused to fix the brake problem. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. I called, left a message but got no call back. Now I have contacted both the buyer and seller in order to reach an agreement to refund some of my money. I dont mind doing the repairs, but the seller, ********, should have known better than to sell this vehicle as ready to be driven cross country without any hesitation. This complaint was posted by a verified customer. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. Bring a Trailer. Desired outcome: This profile has not been claimed by the company. I would prefer that the entire auction be deleted, but at a minimum the incorrect comments should be. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. It's like the people on the phones at a physical auction. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. Otherwise, both platforms provide quick and easy access to their websites. Another call at 1:42pm. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. And don't forget the fee is 5%, max $5k. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. As a matter of policy, BBB does not endorse any product, service or business. I never ever mad non conceptual facts or made derogatory statements. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. For more information about reviews on ConsumerAffairs.com please visit our I do not take this view lightly. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. *** need to resolve this. Lot #100,129. The truck was picked up by a third party car hauler. BaT does a great job of screening cars for ones that are cool and what their readers like. Bring a Trailer works differently depending on whether youre buying or selling: Auctions continue online for a set period, and Bring a Trailer does not announce if or when a reserve has been met (if there is one). I asked to see the app on his phone. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. When I informed them, they began to look into the incident. I told her this was unacceptable and demanded the driver call be directly. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. They are consumate at NOTHING. Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles BaT should force sellers to report known problems or face paying for repairs. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. Auction fee for a car that cannot be imported. You can NEVER get a real person, who gives a crap on the phone. Yet, on the site right now, with a . No that it is not how it works. Sincerely,*************************. We're sorry to see you go and hope that in the future you can rejoin us. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. shows a history of repeated 1 x bids and one 2x He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 IT is CENSORSHIP. *** shop gave me a quote of $1900 to fix the brake. Sellers can list their vehicles for free on Cars and Bids. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. I purchased a 1966 Corvette from BAT auction in June 24, 2022. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. Nothing further.period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). Change in policy whereby customer can choose their reserve. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. But they have not done anything to resolve this situation. Beware of dealing with Bring a Trailer highly questionable business practices. If you're looking for White Glove service, contact the . Buyers and sellers handle purchasing transactions directly. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . Easy process and great people. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." Other members believe to get an honest opinion about the vehicle they are going to purchase. Just beware! This involves answering questions on the submission form and uploading photos so the auction team can evaluate if its a good fit. They won't send a **** of sale as requested by the website. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. After seeing this researched a few others that do this as well. A Bring a Trailer auction typically lasts for 7 days. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me.
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